Your tools. Your routines.
We learn your process and prepare a professional to work with your team. U.S. hours are coordinated with you.
MULTILINGUAL REMOTE STAFFING
Providing a strong team for your business.
Remote professionals for legal support, daily operations, customer care, and business development.
Your people. Your process. An extension of your team.
No hidden fees
Free replacement
If the fit isn't right.
MiVio included
With every placement.
Same business day
Reply to new client inquiries.
FOUR AREAS. REAL WORK.
Where could your team use an extra pair of hands?
From a document request to the next customer conversation, choose the work you need support with.
OUR SPECIALTY
Legal support
An extension of your firm.
A MOMENT IN THE WORKDAY
Medical recordsReceived
Itemized medical billsFollow-up needed
Client updatePrepare for review
- Request medical records and itemized medical bills, and follow up with providers.
- Handle intake, collect documents, and keep the case system up to date.
- Keep clients informed in English and Spanish.
02 / SUPPORT
Administration & operations
Keep the day-to-day work moving.
A MOMENT IN THE WORKDAY
CalendarUpdate meeting time
DocumentsOrganize the meeting folder
TeamShare the changes
- Coordinate calendars and day-to-day schedules.
- Support executives with administrative tasks.
- Enter data and keep documents organized.
03 / SUPPORT
Customer care
Make it easier for customers to be heard.
A MOMENT IN THE WORKDAY
PhoneListen and record
Chat & emailCheck the earlier conversation
HandoffBring in the right person
- Respond to customer calls in English and Spanish.
- Keep up with chat and email inquiries.
- Follow your team's process for updates and handoffs.
04 / SUPPORT
Business development
Keep up with the next conversation.
A MOMENT IN THE WORKDAY
ProspectFollow-up requested
CRMRecord the next step
AppointmentCoordinate with your team
- Set appointments and maintain the CRM.
- Organize prospect lists and follow-up sequences.
- Schedule social content and prepare campaign reports.
WHY TRILOGY
Someone who learns your work. A team that stays involved.
Your professional joins your process. Trilogy remains your point of contact.
One relationship with Trilogy.
You pay Trilogy; we pay the professional. Contract matters, leave, and absences go through us.
Support when the fit changes.
Free replacement: if the fit isn't right, we replace your professional at no cost, as quickly as possible.
START WITH THE WORK
You know what needs doing.
Let's find the support.
Explore the tasks you could hand over. No contact details needed.
Prefer to talk it through? Request a call ↗
- 1Area
- 2Tasks
- 3Next step
Where does your team need a hand?
INCLUDED WITH EVERY PLACEMENT
The follow-up is done. The next step is visible.
MiVio helps your professional keep requests and follow-ups organized. See the legal workflow: an update is proposed, reviewed, and confirmed by a person.
MiVio in action18 SEC · NO SOUND NEEDED
Need a closer look?
Read the walkthrough
- The tracker shows an overdue bills request for Harbor Imaging Center (DEMO), under fictional case MER-2026-001.
- After following up with the provider, the professional opens the Copilot beside the tracker and asks MiVio to log the follow-up.
- MiVio proposes the update and the next date. The professional reviews the proposal and clicks Confirm. MiVio confirms that the update has been saved.
- The tracker now shows “Following up” and a follow-up date seven days later. This action records the work; it does not send an email to the provider.
Records and itemized medical bills are tracked separately. Documents stay in your firm's systems. MiVio records the work; it does not automatically email providers.
HOW WE WORK
Let's build the role around your team.
- 01
Start with a conversation.
Tell us what is taking time away from your team and where you need support.
- 02
Walk us through the work.
We learn your tools, processes, handoffs, and schedule before defining the role.
- 03
Prepare the right person.
We choose a professional for the role and prepare them for your team, with MiVio included.
- 04
Keep working together.
Trilogy remains your point of contact for the placement, including support and replacement if the fit isn't right.
BEFORE WE TALK
A few practical answers.
Do you only work with law firms?
Legal support is our specialty. We also place professionals in administration and operations, customer care, and business development for U.S. businesses.
Will the professional work only with our company?
Our usual placement is a dedicated, full-time professional working with one company. Part-time placements and team coverage are also available. We discuss the setup with you before defining the role.
What languages do your professionals use?
We provide multilingual remote staffing. Every professional works in English and Spanish. If you need another language, tell us on a call so we can discuss the requirement.
Is MiVio an extra subscription?
No. MiVio is included with every placement and is not sold separately. Its assistant can propose and draft, but a person approves the work. Nothing is sent automatically.
FOR EMPLOYERS
Tell us what your team needs a hand with.
A few words about the work are enough to start. We reply to new client inquiries the same business day and coordinate a call with you.
Prefer to talk?
(800) 282-4601
info@trilogyglobalstaffing.com
This is a call request. The team will confirm a time with you.
PARA PROFESIONALES
Tu próximo paso también puede ser remoto.
Conoce el trabajo, la preparación y la forma de acompañarte en Trilogy.